Refunds
Refunds depend on where you purchased
Android PRO is currently purchased inside the app through Google Play. Website checkout is not yet available. The Paddle policy below describes our planned website offer.
Last updated: 19 October 2026
Google Play purchases, available now
Google Play purchases follow the Google Play refund policy, including the rules applicable to your purchase and location. Use Google Play’s refund request process or contact support@binarypaper.app for purchase help. The 30-day Paddle promise below does not change the Google Play purchase policy.
Future Paddle purchases: full refund within 30 days
For a future BinaryPaper purchase through Paddle, we will provide a full refund upon request within 30 calendar days of purchase. You do not need to demonstrate a technical defect or justify your request. The date you submit your request determines eligibility, even if our response or Paddle’s processing takes longer.
After 30 calendar days
Refunds remain available where required by applicable consumer law, including cases involving defective software or a product materially different from its description. Other requests can be considered individually. This policy does not exclude or reduce any nonwaivable consumer right.
How to request a Paddle refund when purchases launch
Contact support@binarypaper.app or Paddle buyer support at paddle.net. Include your order or transaction reference, purchase date, and the email used for the order so the purchase can be located. Keep a copy of your request. BinaryPaper will arrange any refund promised under this policy with Paddle, the Merchant of Record. Refunds are processed through Paddle; BinaryPaper does not independently send money to customers. Payment-provider processing may take additional time.
What a refund changes
A refunded purchase no longer provides paid PRO access. Free creation and all supported recovery remain available. Your printed backups, saved PDFs, source files, restored files, and saved calibration work are not deleted because of a refund. Recovery remains free, offline, and accountless, including for backups created while PRO was active. Account deletion is a separate action and does not itself request a refund.